On the one hand, President Zuma and his government made up of Dlamini, Mahlobo, Zwane, etc. is a democratically elected government that represents the will of the people. On the other hand, these very politicians are leading from crisis to crisis with no sense of accountability. Even the so-called Chapter 9 institutions seem powerless. Andrew and Rori explore the sense of powerlessness they feel as citizens and ask Nomaceba Mbayo from Right2Know and Rafael Friedman from the Helen Suzman Foundation what citizens can do to claim their power back.