Richard Angus and Safiyyah Boolay speak with Andrew Butters, CEO of Pretty Much People, about why and when you should outsource your recruitment, training, and payroll functions.

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Richard Angus and Safiyyah Boolay speak with Richard Shambare, an economist and facilitator with USB-ED, about managing real estate in your business – to rent or to buy?

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Richard Angus and Safiyyah Boolay speak with Mike Gee, a strategy consultant and facilitator with USB-ED, about the importance of selecting target markets and target segments.

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Richard Angus and Safiyyah Boolay speak to Mike Colley, an associate with the RAIN Group for South Africa and a USB-ED facilitator, about how to use Account & Relationship management to improve returns in your business.

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Richard Angus and Safiyyah Boolay speak with Sean Temlett about customer retention strategies that work and creating barriers to switching of suppliers.

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Richard speaks to Colleen Lightbody from USB-ED about growing your business and they answer the question – should I acquire my competitors?

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Richard Angus and Safiyyah Boolay speak with USB-ED facilitator Mark Peters about Partnerships – The Good, the Bad and The Ugly.

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Richard Angus speaks with USB-ED facilitator Dr Jacques van Zyl about managing procurement from a global perspective – the risks and lessons that can be learnt.

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Richard Angus and the team speak to USB-ED facilitator and strategy facilitator Mark Peters about how to broaden your product and service offerings, the issues to consider and how to make this possible.

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Richard Angus speaks with USB-ED facilitator and marketing guru, Belinda Wagner about how to identify and retain high value customers as a critical element of any business.

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