Professor Mike Bruton has taken the task of highlighting South Africa’s greatest inventions in his new book, ‘What a Great Idea!’ – crammed with information on the awesome variety of new products and services that South Africans at home and abroad have invented, from pre-colonial times to the present. Written in a highly readable style and richly illustrated, Gareth chats to the author on the inventions that will astonish, surprise and inspire you!

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Part 1 of #ThinkDigital futurology looks at where we are going in 2018. What does digital mean to us? How do we need to embrace digital to redefine our lives and our businesses? 2018 also brings a lot of change for the Futurology Show – which we will discuss this week and next.

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Editor of Stuff magazine, Toby Shapshak is the go-to authority in all that is happening in the world of tech and consumer gadgets. He and Gareth talk about what is getting people excited device-wise, how the online world continues to change how we do everyday business, and even social media capture.

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This week, we look at disruption from a healthcare angle – how will the Fourth Industrial Revolution impact the healthcare industry and the use of social media as a tool? Mpumi chats to a man who is passionate about changing the state of healthcare in South Africa to help ensure good healthcare is not only available to those who can afford it. Powered by T-Systems South Africa.

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How can you achieve exponential business growth in 2018 and are you ready to disrupt your industry? Mpumi chats to an extraordinary man whose mantra is “disrupt before being disrupted”. Dean Furman is an actuary by profession, but most of his learning comes from helping companies of all sizes innovate and achieve massive growth. He shares much of his knowledge and is the author of ‘Exponential Potential’ – so much more than a disruptive playbook – and the CEO of 1064 Degrees, an innovative and growth advisory firm. Powered by T-Systems South Africa.

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In this podcast we chat to Tony Hughes about how you can bring the customer experience to life. Tony is the most read person in LinkedIn on B2B selling and shares his thinking on leadership, business-to-business (B2B) strategic sales, modernised selling, and sales enabling technologies.

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Roelia Malan from FNB wants to live in a world filled with innovative people inventing extraordinary, and beautiful yet less complicated methods to perform day to day activities where ideas can be transformed into practical solutions in a blink of an eye. As a banker with over 10 years’ experience, she has worked in the fields of marketing, sales, business operations and more recently customer experience for the biggest call centre at the most innovative bank in the world.

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In this podcast we chat to Nicholas Maweni who has a 360° view of the customer, with a personal touch. Nicholas is the Marketing Director at SAP and was previous Chief of Staff at The Department of Arts and Culture and MD of the BMF.

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In this podcast we chat to Andrew Vorster, who shares his thinking about understanding your customer through data. Although Andrew has spent the last 20 years living in the UK, he is first and foremost an “Imbongi” – an African Storyteller, an honorific he picked up in his youth…

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The world is changing. Customers are more demanding. Customer loyalty is decreasing. New technologies are emerging. And the pressure is on for share of the customer! To better understand the world of customer experience we chat to Nic Ray from BrandsEye on social media mentoring and how it relates to the customer experience.

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