With the advent of Covid-19, most of the world has had a sharp response to external factors, but what are the controllable factors which we have ignored for far too long? Though jobs have been lost en masse, is there any hope for the global citizenry as we leave the pandemic behind? What is the difference between complex and complicated modes of economic activity? Should we still have a desire to go back to what we once considered 'normal'? John's new book is called 'FutureNEXT' and is available now.