Thanks to versatility in technology and communication, employees can be productive without the need to be office or desk bound. Unified Communication (UC) has ensured not only the mobilisation of a workforce, but has made workflow tools and communication more efficient. UC facilitates collaboration, while merging the world of communication with elements like voice, video, conferencing, recording, screen and file sharing. Jaco Voigt delves into using UC to enhance customer service, the importance of a quality UC supplier, and the trends being developed in the AI and automated sphere of future communication. Brought to you by Catalytic.

More info

27.01.21 Pt 1 - Sometimes being right is overrated, according to one of our listeners who took part in this week's One Thing for the Week challenge. Set your reminders and clear your diaries as Jacob Zuma’s baby mama is set to star in ‘Real Housewives of Durban’. Could we possibly survive four more years of lockdown?

More info